Trust & research integrity
Research quality depends on clear boundaries.
Clients and professionals should understand what the project requires, what was checked, what information is appropriate to share, and who is responsible when questions arise.
Trust charter
Protect the research. Respect the professional.
Trust is not a badge or a universal claim. It comes from limiting requests to a legitimate research purpose, explaining the process, using precise qualification language, and maintaining a clear route for questions and concerns.
- 01
Purpose before collection
Ask for information because it supports a defined recruiting, screening, participation, support, or approved legal need.
- 02
Evidence before labels
Describe the criteria, evidence, and checks rather than relying on a broad verified claim.
- 03
Boundaries before participation
Make confidentiality, restricted topics, selection limits, time, and compensation terms understandable in advance.
- 04
Accountability throughout
Give clients and professionals an identifiable route for changes, concerns, and issue resolution.
Shared responsibilities
Trust has more than one owner.
A reliable project makes each handoff visible: the client defines the research purpose, Relevane manages the agreed recruiting path, and the professional decides what to share and whether to participate.
| Responsibility | Client | Relevane | Professional |
|---|---|---|---|
| Research purpose | Define the learning need and appropriate project boundaries. | Translate the brief into recruiting and screening requirements. | Review the opportunity and participate only when it is appropriate. |
| Information | Request only information necessary for the project. | Collect and share information for defined recruiting, screening, coordination, support, or approved legal purposes. | Provide accurate information and protect confidential or restricted material. |
| Qualification | Identify the criteria and any required checks. | Describe the evidence reviewed, checks performed, and unresolved limits. | Answer study-specific screening questions honestly. |
| Communication | Keep project changes and selection decisions clear. | Use consistent invitations, scheduling details, and identifiable support routes. | Raise questions, conflicts, or availability changes promptly. |
| Issues | Escalate research or confidentiality concerns. | Maintain a visible route for questions, complaints, and impersonation reports. | Pause and verify an invitation that does not match the website or approved process. |
Verify an invitation
Pause when the message and the website do not agree.
The sender, link destinations, opportunity details, and payment instructions should agree with the information published by Relevane. When they do not, pause and verify independently.
- 01
Check the sender and links
Compare the sending address and link destinations with the information published on this site. Similar spellings, personal accounts, and unexpected domains deserve scrutiny.
- 02
Read the opportunity details
Look for the general purpose, method, screening, time, incentive, selection limits, restrictions, and support route.
- 03
Never pay to participate
A legitimate research opportunity should not require an access fee, deposit, gift-card purchase, or processing payment.
- 04
Protect financial information
Payment setup should use an approved process after the requirements are clear, not an unusual request in an unsolicited message.
- 05
Confirm independently
When uncertain, return to Relevane directly rather than replying to or clicking links in the questionable message.
- 06
Preserve the details
Keep the sender, links, and opportunity details available when an invitation may be fraudulent or impersonating Relevane.
Proof boundary
Trust what can be explained clearly.
Relevane describes the recruiting source, qualification basis, participant boundaries, and support path relevant to the project. Broad size, verification, certification, or compliance labels should never replace that detail.
- Purpose
- Why the information is needed
- Criteria
- What the study requires
- Checks
- What evidence was reviewed
- Limits
- What remains unresolved